Question 1

What is ShopManager247?

Accepted Answer

ShopManager247 is repair shop management software built for industrial and mechanical repair shops. It centralises Gantt-style job scheduling, multi-status job tracking, technician time and overtime, fillable PDF forms, and cost & margin reporting in a single web app that also installs as a PWA on tablets and phones.

Question 2

Who is ShopManager247 built for?

Accepted Answer

Industrial and mechanical repair shops — pump shops, rotating-equipment specialists, mechanical seal repair, machine shops, and similar service businesses that need to track multiple jobs through multiple stages with multiple technicians.

Question 3

Does it support a Gantt-style schedule?

Accepted Answer

Yes. Every job has a Gantt-style timeline with expandable per-status segments, drag-and-drop reordering, and adjustable dates so management can see the whole shop at a glance.

Question 4

Can I track technician hours and overtime against each job?

Accepted Answer

Yes. Technicians log hours and overtime per assignment and per general 'shop time' category. Overtime applies a configurable multiplier to costs and feeds into the margin reports automatically.

Question 5

Does it produce profitability reports?

Accepted Answer

Yes. Standard cost reports plus advanced margin reporting by Technician, by Model, and by Customer — accounting for overtime and general shop time.

Question 6

Is there a free trial?

Accepted Answer

Yes — new organisations get a free trial. Plans (Bronze, Silver, Gold) bill monthly via Stripe with no long-term commitment.

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